Invoices

Understanding invoice statuses and reminders

Learn what Draft, Sent, Partially Paid, Paid, Overdue, and Cancelled mean in Collably.

Updated August 22, 2026

Status definitions

  • Draft: created but not sent.
  • Sent: sent to the recipient and still awaiting payment.
  • Partially Paid: one or more received payments exist, but a balance remains.
  • Paid: received payments cover the invoice total.
  • Overdue: the due date has passed while a balance remains.
  • Cancelled: the invoice is no longer active for collection.

Send a reminder

  1. 1Open a Sent or Partially Paid invoice.
  2. 2Choose Send reminder and confirm the recipient and message.
  3. 3The reminder amount uses the current outstanding balance: invoice total minus received payments, never below zero.
  4. 4If the message is sent or queued successfully, the reminder window closes and the notification is recorded in history.
Tip:Record a payment before sending a reminder. The next reminder then reflects the remaining balance instead of the original invoice total.

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